Feel free to contact us if you have any questions or concerns.
20223 Šipanska Luka, Otok Šipan, Dubrovnik, Croatia
Fax: + 385 20 361 701
Company name: HOTEL ŠIPAN d.o.o. za hotelijerstvo i turistička agencija
Abbreviated company name: HOTEL ŠIPAN d.o.o.
Registered address: Luka 160, 20233 Šipanska Luka
T: +385 20 361 700
F: +385 20 361 701
Registered with the Commercial Court in Dubrovnik.
Share capital of 20.000,00 HRK paid in full.
Bank: Raiffeisenbank Austria d.d. Zagreb, Magazinska cesta 69, SWIFT: RZBHHR2X, IBAN: HR392480081135105190. Board members: Alexander Mathias Hans Pohle and Tatjana Brajović.
THE NOTIFICATION ON THE MANNER OF SUBMITTING A WRITTEN COMPLAINT BY A CUSTOMER
Based on Article 10, Paragraph 3 of the Consumer Protection Act (OF 41/14, 110/15), we’d like to inform you that, if you are dissatisfied with our service, you can file a complaint in person in our place of business or in writing to the following address: HOTEL ŠIPAN d.o.o., Luka 160, 20233 Šipanska Luka or e-mail email@example.com.
The response to your complaint will be sent in writing within 15 days of receipt of the complaint, so please provide us with your address.
If you need to submit a complaint and if a consumer dispute needs to be settled online, you can use the Online Consumer Dispute Settlement Platform. You can access this platform and all the necessary information via the following link http://ec.europa.eu/odr.
HOTEL ŠIPAN d.o.o.